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Frequently Asked Questions (FAQ) – Go Glamping SG
What is glamping?
Glamping is a luxurious form of camping that combines the adventure of the outdoors with comfortable, stylish accommodation. We offer both outdoor and indoor glamping setups, perfect for events, celebrations, or intimate gatherings.
Where are your glamping locations?
Our setups are available at scenic spots such as East Coast Park, West Coast Park, and Pasir Ris Park. Indoor setups can also be arranged at select venues for a weather-proof experience.
Do you provide food and catering?
No, Go Glamping SG focuses on the glamping experience itself, including tents, décor, and amenities. Guests are encouraged to bring their own food or arrange catering separately.
Can I customise my glamping setup?
Yes! Our packages can be customised, subject to availability, with themed décor, lighting, furniture, and other accessories to suit birthdays, proposals, anniversaries, or corporate events.
How do I make a booking?
Bookings must be made through our official website, WhatsApp, or authorised platforms. A booking is confirmed only after full payment has been received. Payment methods include PayNow or other options listed on our website.
What is your cancellation/rescheduling policy?
• Cancellations: Not allowed once the booking is confirmed.
• Rescheduling: Permitted if requested at least 1 week before the booking date.
• No-shows: Non-refundable.
• Go Glamping SG may cancel bookings due to unforeseen circumstances such as bad weather or government restrictions; in such cases, full refunds or rescheduling options will be provided.
Are children allowed?
Yes, children are welcome, but they must be supervised by adults at all times to ensure safety.
What should I bring for my glamping experience?
Guests should dress comfortably for the outdoors and bring personal items as needed. For outdoor setups, consider sunscreen, insect repellent, and appropriate footwear.
Is glamping safe?
Yes, we prioritise safety and provide guidelines for guests. Open flames, smoking, and hazardous materials are prohibited inside tents and indoor setups.
Do you allow photography or media during events?
Yes, you may take photos and videos. Go Glamping SG may also capture images for marketing purposes unless prior notice is given.
What happens in case of bad weather?
For outdoor setups, we monitor weather closely. If a booking cannot proceed due to safety concerns, guests may reschedule at our discretion.
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