Question 1

What is glamping?

Accepted Answer

Glamping is a luxurious form of camping that combines the adventure of the outdoors with comfortable, stylish accommodation. We offer both outdoor and indoor glamping setups, perfect for events, celebrations, or intimate gatherings.

Question 2

Where are your glamping locations?

Accepted Answer

Our setups are available at scenic spots such as East Coast Park, West Coast Park, and Pasir Ris Park. Indoor setups can also be arranged at select venues for a weather-proof experience.

Question 3

Do you provide food and catering?

Accepted Answer

No, Go Glamping SG focuses on the glamping experience itself, including tents, décor, and amenities. Guests are encouraged to bring their own food or arrange catering separately.

Question 4

Can I customise my glamping setup?

Accepted Answer

Yes! Our packages can be customised, subject to availability, with themed décor, lighting, furniture, and other accessories to suit birthdays, proposals, anniversaries, or corporate events.

Question 5

How do I make a booking?

Accepted Answer

Bookings must be made through our official website, WhatsApp, or authorised platforms. A booking is confirmed only after full payment has been received. Payment methods include PayNow or other options listed on our website.

Question 6

What is your cancellation/rescheduling policy?

Accepted Answer

• Cancellations: Not allowed once the booking is confirmed.
 • Rescheduling: Permitted if requested at least 1 week before the booking date.
 • No-shows: Non-refundable.
 • Go Glamping SG may cancel bookings due to unforeseen circumstances such as bad weather or government restrictions; in such cases, full refunds or rescheduling options will be provided.

Question 7

Are children allowed?

Accepted Answer

Yes, children are welcome, but they must be supervised by adults at all times to ensure safety.

Question 8

Can I bring pets?

Accepted Answer

Pets are allowed only with prior approval and may be subject to additional fees.

Question 9

What should I bring for my glamping experience?

Accepted Answer

Guests should dress comfortably for the outdoors and bring personal items as needed. For outdoor setups, consider sunscreen, insect repellent, and appropriate footwear.

Question 10

Is glamping safe?

Accepted Answer

Yes, we prioritise safety and provide guidelines for guests. Open flames, smoking, and hazardous materials are prohibited inside tents and indoor setups.

Question 11

Do you allow photography or media during events?

Accepted Answer

Yes, you may take photos and videos. Go Glamping SG may also capture images for marketing purposes unless prior notice is given.

Question 12

What happens in case of bad weather?

Accepted Answer

For outdoor setups, we monitor weather closely. If a booking cannot proceed due to safety concerns, guests may reschedule at our discretion.

Question 13

How do I contact Go Glamping SG for enquiries?

Accepted Answer

You can reach us via our WhatsApp, email, or social media channels. Our team is happy to answer questions and help plan your glamping experience.

Frequently Asked Questions (FAQ) – Go Glamping SG

Whatsapp

9661 4297

Email

hello@goglampingsg.com

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